Who is Novicell?

Novicell is an international consultancy firm headquartered in Denmark, specialising in web development, digital strategy, e-commerce, and digital marketing. With more than 275 employees spread across offices in Denmark, Spain, and the United Kingdom, Novicell serves clients across Europe with comprehensive digital solutions.

As a larger organisation handling sensitive client data and providing GDPR advisory services, Novicell prioritises high data protection standards and robust IT security.

How did Novicell work with compliance before .legal?

Novicell had been actively working with GDPR, data protection, and IT security for several years, developing comprehensive policies and controls to meet their high standards. However, they were using another compliance platform that, whilst functional, left them struggling with fundamental organisational challenges.

The platform covered certain requirements but failed to provide the clear visibility and systematic approach they needed. The issues went beyond simple feature gaps - they lacked a tool that could provide better structure and overview, especially regarding annual planning, follow-ups, and task management.

For a digital consultancy that handles client data and regularly fields GDPR questions, having a well-organised compliance system wasn't just about meeting legal requirements. It was about being able to work confidently and efficiently across their international operations.

Why did Novicell choose .legal?

When Novicell began evaluating alternatives, they knew exactly what they were looking for: something that could bring order to the complexity of compliance management without adding unnecessary complications.

"We chose .legal because the platform is intuitive, simple, and user-friendly – much more so than our previous solution," explains Julie Oxenvad, Legal Consultant at Novicell. 

Three key factors drove their decision:

Intuitive Design: The setup and structure were logical and easy to navigate, addressing one of their biggest frustrations.

Clear Overview: The dashboards and annual planner provided the systematic oversight they had been missing.

Practical Support: Templates and guides made it easier to work efficiently with GDPR and information security requirements.

Which products does Novicell use?

Novicell implemented three core modules from .legal's platform, each addressing specific aspects of their compliance requirements:

Data Protection

The Data Protection module serves as the foundation of Novicell's GDPR compliance work. The team uses this module as a central part of their GDPR activities, allowing them to create and maintain records of processing activities, conduct risk assessments, and document compliance in a structured way. The visual simplicity and logical structure of the module makes it easier to work with otherwise complex regulatory requirements.

Information Security

As a digital consultancy handling sensitive client data, information security is fundamental to Novicell's operations. They use this module to document and maintain their security measures and controls across their international offices. The platform helps ensure that their policies, controls, and activities are up-to-date and properly anchored across teams in the organisation.

Vendor Management

The Vendor Management module helps Novicell maintain oversight of their complex data processing landscape. They use it to keep track of sub-processors, systems, and customers, including which data processing agreements have been made. This provides a quick and effective overview of their entire processor landscape and creates better transparency regarding compliance and follow-up.

The migration experience

For many organisations, migrating from one compliance platform to another can seem daunting. The potential for data loss and user disruption often keeps companies locked into inadequate solutions.

Novicell understood this challenge, but this experience proved that migrations don't have to be painful when the receiving platform is designed with user experience in mind. The interface proved intuitive, and they could easily transfer data from their previous system to .legal. The onboarding process was well-structured, with good support and documentation.

Most remarkably, Novicell achieved full operational status within 1-2 months. "The system was essentially just a matter of clicking around, and then you were up and running," Julie Oxenvad notes. For a 275-person international organisation, this timeline demonstrates .legal's intuitive design and efficient migration support.

Collaboration and impact

.legal has improved how Novicell approaches compliance collaboration across their international organisation. With around 20 active users on the platform, Novicell has created a shared workspace where everyone can see which controls and tasks they're responsible for, along with clear deadlines.

The result is a compliance culture where all relevant team members are active participants rather than passive recipients of compliance requirements. Working with .legal has become transparent and collaborative for the entire team, with everything gathered in one place and automatic reminders ensuring nothing gets forgotten.

Improved Efficiency: Having everything consolidated in one place with good oversight has reduced time spent on compliance activities. The team can now document efforts continuously rather than scrambling to compile information when needed.

Enhanced Organisation: The implementation has created better oversight of processing activities, risk assessments, and policies. The annual planner provides clear visibility of the entire year's compliance work.

Peace of Mind: Knowing that everything is collected in one system and running smoothly provides significant confidence when documentation and compliance verification are required.

Ongoing relationship

Novicell has found .legal to be a responsive partner that continues to evolve with their needs. The team appreciates that .legal actively listens to customer feedback and implements improvements based on real user experiences.

"We are satisfied with the switch to .legal – it has strengthened our compliance work, made processes easier to manage and more transparent, and improved cross-team collaboration," Legal Consultant Julie Oxenvad confirms. "It's also a big advantage that .legal continuously listens to our needs and implements improvements based on feedback."